Returns & Exchanges
At Sisi Copenhagen, we offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original condition, unworn and with all tags attached.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the jewelry and accessories in their original packaging to prevent damage during transit.
Ship the Package
Attach the provided prepaid return label to your parcel and drop it off at your nearest authorized shipping location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing